FAQ 常見問題 - Daebak Kitchen

Orders will be scheduled to be shipped on every Tuesday, Thursday and Saturday. (But, DB & Tung Chung area on every Friday only.) 訂單定於每個星期二、星期四、星期六 送貨. (不過，愉景灣, 東涌地區 – 地區只限星期五派送.)
The order cutoff time for delivery is 9:00 am one day before the delivery date. For example, if you order at 10am on a Tuesday, it will be shipped on Thursday, not Tuesday..
交貨訂單的截止日期為交貨前一天的上午 9:00。例如，如果您在星期二上午 10 點下訂單，則將在下一個交貨日（星期四，而不是星期二）發貨。因此，東涌 DB 的截止日期是每週四上午 9 點
Our delivery services cover Hong Kong island, Kowloon and New Territories, Discovery Bay, and Ma Wan.
except the following area:
- Hospital
- Building without Elevator
- Remote areas (Airports, Tai O, etc)
- Area which our truck is not easy or not able to reach
- Other islands except Hong Kong Island, Tsing Yi, Lantau
- Villages
- Shenzhen border areas, inside Fanling and SaiKung

我們的送貨服務涵蓋香港島，九龍，新界，愉景灣及馬灣。
以下地區除外：

Fixed shipping fee of $60 will be charged for order under $500
如果購物總額低於 $500，我們將收取固定運費 $60
Shipment is FREE for the order over $500
如果購物總額是 $500或以上，運費全免

Delivery services will be suspended when tropical cyclone warning signal no. 8 or above, or Black Rainstorm Warning signal is hoisted. We will notify customers the changes of shipment schedule via email or SMS service later.
當天文台發出8號颱風信號或懸掛黑色暴雨警告信號時，送貨服務將暫停。稍後我們將通過電子郵件或短信服務通知客戶更新的發貨時間。

For any of your questions which is not listed here. Please contact us through:
對於您這裡未列出的任何問題。請通過以下方式聯繫我們：