FAQ 常見問題

Delivery Schedule 送貨時間
  1. Orders will be scheduled to be shipped on every Tuesday, Thursday and Saturday. (But, DB & Tung Chung area on every Friday only.) 訂單定於每個星期二、星期四、星期六 送貨. (不過,愉景灣, 東涌地區 – 地區只限星期五派送.)

  2. The order cutoff time
    for delivery is 9:00 am one day before the delivery date. For example, if you order at 10am on a Tuesday, it will be shipped on Thursday, not Tuesday..
    交貨訂單的截止日期為交貨前一天的上午 9:00。 例如,如果您在星期二上午 10 點下訂單,則將在下一個交貨日(星期四,而不是星期二)發貨。因此,東涌 DB 的截止日期是每週四上午 9 點
  3. Our delivery services cover Hong Kong island, Kowloon and New Territories, Discovery Bay, and Ma Wan.
    except the following area:
    • Hospital
    • Building without Elevator
    • Remote areas (Airports, Tai O, etc)
    • Area which our truck is not easy or not able to reach
    • Other islands except Hong Kong Island, Tsing Yi, Lantau
    • Villages
    • Shenzhen border areas, inside Fanling and SaiKung


  • 醫院
  • 沒有升降機的建築物
  • 偏遠地區(譬如機場,大澳等)
  • 我們的送貨車不容易到達或無法到達的區域
  • 除香港島,青衣,大嶼山外的其他島嶼
  • 村屋
  • 西貢, 粉嶺內的深圳邊境地區
Shipment Fee 運費
  1. Fixed shipping fee of $60 will be charged for order under $500
    如果購物總額低於 $500,我們將收取固定運費 $60
  2. Shipment is FREE for the order over $500
    如果購物總額是 $500或以上,運費全免
Bad Weather 惡劣天氣安排
  1. Delivery services will be suspended when tropical cyclone warning signal no. 8 or above, or Black Rainstorm Warning signal is hoisted. We will notify customers the changes of shipment schedule via email or SMS service later.

For any of your questions which is not listed here. Please contact us through:
對於您這裡未列出的任何問題。 請通過以下方式聯繫我們:

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