FAQ 常見問題

Delivery Schedule 送貨時間
  1. Orders will be scheduled to be shipped on every Tuesday, Thursday and Saturday.
    訂單定於每個星期二,星期四和星期六發送。
  2. Order cut off time for the delivery is delivery day 9:00am. For instance, if the order is placed on Tuesday 10:00am, products will be delivered on Thursday instead of Tuesday.
    送貨訂單的截止時間為送貨當天的上午 9:00。 例如,如果您在星期二上午 10:00 下單,貨品將在下一個交貨日(星期四,而不是星期二)發送。
  3. Our delivery services cover Hong Kong island, Kowloon and New Territories, Discovery Bay, and Ma Wan.
    except the following area
    • Hospital
    • Building without Elevator
    • Remote areas (Airports, Tai O, etc)
    • Area which our truck is not easy or not able to reach
    • Other islands except Hong Kong Island, Tsing Yi, Lantau
    • Villages
    • Shenzhen border areas inside Fanling

我們的送貨服務涵蓋香港島,九龍,新界,愉景灣及馬灣。
以下地區除外:

  • 醫院
  • 沒有升降機的建築物
  • 偏遠地區(譬如機場,大澳等)
  • 我們的送貨車不容易到達或無法到達的區域
  • 除香港島,青衣,大嶼山外的其他島嶼
  • 村屋
  • 粉嶺內的深圳邊境地區
Shipment Fee 運費
  1. Fixed shipping fee of $60 will be charged for order under $500
    如果購物總額低於 $500,我們將收取固定運費 $60
  2. Shipment is FREE for the order over $500
    如果購物總額是 $500或以上,運費全免
Bad Weather 惡劣天氣安排
  1. Delivery services will be suspended when tropical cyclone warning signal no. 8 or above, or Black Rainstorm Warning signal is hoisted. We will notify customers the changes of shipment schedule via email or SMS service later.
    當天文台發出8號颱風信號或懸掛黑色暴雨警告信號時,送貨服務將暫停。稍後我們將通過電子郵件或短信服務通知客戶更新的發貨時間。

For any of your questions which is not listed here. Please contact us through:
對於您這裡未列出的任何問題。 請通過以下方式聯繫我們:

Whatsapp
9425-6559
Phone 電話
2538-0073
Contact Us
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