FAQ 常見問題
Delivery Schedule 送貨時間
- Orders will be scheduled to be shipped on every Tuesday, Thursday and Saturday.
訂單定於每個星期二，星期四和星期六發送。 - Order cut off time for the delivery is delivery day 9:00am. For instance, if the order is placed on Tuesday 10:00am, products will be delivered on Thursday instead of Tuesday.
送貨訂單的截止時間為送貨當天的上午 9:00。 例如，如果您在星期二上午 10:00 下單，貨品將在下一個交貨日（星期四，而不是星期二）發送。 - Our delivery services cover Hong Kong island, Kowloon and New Territories, Discovery Bay, and Ma Wan.
except the following area:- Hospital
- Building without Elevator
- Remote areas (Airports, Tai O, etc)
- Area which our truck is not easy or not able to reach
- Other islands except Hong Kong Island, Tsing Yi, Lantau
- Villages
- Shenzhen border areas inside Fanling
我們的送貨服務涵蓋香港島，九龍，新界，愉景灣及馬灣。
以下地區除外：
- 醫院
- 沒有升降機的建築物
- 偏遠地區（譬如機場，大澳等）
- 我們的送貨車不容易到達或無法到達的區域
- 除香港島，青衣，大嶼山外的其他島嶼
- 村屋
- 粉嶺內的深圳邊境地區
Shipment Fee 運費
- Fixed shipping fee of $60 will be charged for order under $500
如果購物總額低於 $500，我們將收取固定運費 $60 - Shipment is FREE for the order over $500
如果購物總額是 $500或以上，運費全免
Bad Weather 惡劣天氣安排
- Delivery services will be suspended when tropical cyclone warning signal no. 8 or above, or Black Rainstorm Warning signal is hoisted. We will notify customers the changes of shipment schedule via email or SMS service later.
當天文台發出8號颱風信號或懸掛黑色暴雨警告信號時，送貨服務將暫停。稍後我們將通過電子郵件或短信服務通知客戶更新的發貨時間。
For any of your questions which is not listed here. Please contact us through:
對於您這裡未列出的任何問題。 請通過以下方式聯繫我們：
